1000+

ATTENDEES IN 2019

90

INDUSTRY-LEADING SPEAKERS

14

COUNTRIES REPRESENTED

14

HOURS OF BUSINESS-CRITICAL NETWORKING

11

MAIN PLENARY SESSIONS

As the UK’s leading hospitality conference we want to inspire, excite and motivate.  Feeling positive about the future? You will be after attending this year’s conference.


Our theme for our conference programme is ‘Change for Good’ and we will share our wide-ranging content across four stages – Vision, Collaboration, Innovation and Transformation.


Being in the room means you’ll hear first-hand from the leading minds of the UK hospitality industry. And with their fingers firmly on the pulse, you won’t want to miss what they have to say.


We're committed to equipping our audience of hoteliers, owners, operators, investors, developers – the entire hospitality ecosystem – with the insight, intelligence, strategies and tools to help them return to business and deliver an even stronger, more profitable, more popular and more successful hospitality experience than before.

Keeping our community safe is our top priority.

Health & Safety

Increased sanitation, mandatory masks, hand sanitising stations, available disinfectant wipes

Social Distancing

Reduced-contact registration, one-way entrance/exit, wide aisles, crowd monitoring systems

Emergency Protocols

Isolation room staffed by medics for someone believed to be ill, communication plan with local hospitals, do not attend if you are sick

Response Team

Event-specific health and safety initiatives, response team identified for every event, on-site health and safety guidelines

Communication

Daily health and safety plans, up to date information from local health officials, details of site-specific initiatives being implemented