Recent dramatic events have demonstrated just how real and present cyber-crime is and the devastating repercussions such malicious activity can create. The effects of being a victim of cyber-crime can be financially damaging, reputationally ruinous and organisationally chaotic. The AHC will be running a session devoted to the subject of cyber-crime with advice and guidance from specialists on how to protect data and take all known steps to avoid being targeted.
Manchester is a busy and vibrant city. Accommodation is plentiful but can become fully booked quickly, especially at the height of conference season. We have negotiated preferred rates for AHC delegates at all the following hotels in Manchester...
In light of the seismic changes facing the UK over the coming months, politically, culturally and economically, in October The AHC 2017 will seek to address these changes in relation to the hospitality industry across the UK. The event promises to highlight the opportunities that the shifting landscape will present and as always, provide practical advice and guidance that can be directly applied to the operations of a hotel business.
Registration for The AHC 2017 is now open. The AHC – Embracing Change, Seizing Opportunities The 14th AHC will take place on the 11th and 12th October 2017 at the Hilton Manchester Deansgate Hotel.
Hoteliers from across the UK gathered for the 13th AHC held at the Hilton Deansgate Hotel in Manchester last week for a conference complete with a wide variety of presentations, panel discussions and workshops interspersed with multiple networking and socialising opportunities.
Looking to maximise the opportunity to meet with new contacts? AHC Connect is an online social networking web site and App that will help to start conversations today, all you have to do is register now, set up your profile and start searching and talking.
The Great Hotel Bike Ride has set off from St Pancras at 6am yesterday morning, Monday 10th October. The team of 21 cyclists have begun a 350km journey across the country which will finish at the Hilton Manchester Deansgate ready for the start of The 13th AHC.
True to our word, we listen to delegate feedback and incorporate suggestions into The AHC. One such suggestion, and new to The AHC 2016, is a series of workshops designed to address key areas of hotel operations. These workshops will be smaller in nature than the traditional plenary presentations and focus on three topics you have told us are important to you...
We are delighted to announce the closing key note speaker for The AHC 2016 will be Professor Martin Elliott, Professor of Cardiothoracic Surgery at Great Ormond Street Hospital (GOSH) for Children.
It sounds an unlikely combination, but the answer is truly thrilling, edge-of-the-seat fascinating and a roller coaster of emotion from our closing key note speaker. To make the connection then join us at The AHC on 12 and 13 October in Manchester to learn, network and be inspired.
We here at the Annual Hotel Conference would like to invite you to join us on the 18th & 19th October 2016 at the Independent Hotel Show, at Olympia London.
The Economic Overview at this year’s AHC will be presented by Trevor Williams, Author & Professor of Economics and Finance, University of Derby. In advance of the event in October, The AHC sat down with Trevor for an overview on his state of the nation...
Peter Banks, Managing Director of Rudding Park, North Yorkshire will attend The AHC for the first time this autumn. We talk to him about his view of the hotel industry and why it's taken him so long to join The AHC party!
Now in its second year, the "Great Hotel Bike Ride" challenge from London to Manchester will be taking place on Monday 10th and Tuesday 11th of October 2016. Registration closes Friday 5th August
It’s business as usual here at The AHC and this is the first in a series detailing topical subjects we will be discussing at this year’s AHC...
Today is the final day for registering on The AHC 2016 Early Bird rate of £495.00 plus VAT. If you are still undecided, perhaps we can help.....
Introducing, for sales directors, managers and executives of group and independent hotels, the first National Hotel Sales Conference. Taking place the home town of The AHC, at Radisson Blu, Manchester Airport on Thursday 14 July.
As everyone who attends the AHC knows, the event is created for industry, by industry, with a specific focus on the independent hoteliers across the UK. This flows primarily from the programme which addresses practical and operational topics that hoteliers today are immersed in and is supported by various networking opportunities and an engaging and informative exhibition.
And all the men and women merely players. And yet....some of those players happen to be leading key note speakers who you won’t want to miss on The AHC stage! Continuing our conference theme of Performing in Transient Times, we are delighted to introduce Thomas Dubaere, COO HotelServices, AccorHotels UK and Ireland who will deliver the opening key note on Tuesday 12th October at the Hilton Manchester Deansgate hotel.
Now in its second year, the "Great Hotel Bike Ride" challenge from London to Manchester will be taking place on Monday 10th and Tuesday 11th of October 2016.
The AHC is created for independent hoteliers across the UK. With that in mind, we'd like to share some thoughts on the hospitality industry and The AHC from leading independent hotelier, Tim Rumney.
Hosted by BDRC Continental’s Hotels & Hospitality experts, the Forum will provide data and insight on some of the industry’s burning issues. Thursday 15 September, Amba Hotel Charing Cross, London
Early Bird Ticket Reminder - With over 50% of the Early Bird allocation tickets sold already, we encourage you to secure yours today. There are only 200 Early Bird tickets available and once they're gone, they're gone!
A new software is helping hotels increase their direct bookings
Performing in Transient Times will be the theme of this year’s Annual Hotel Conference (AHC), taking place on the 12th & 13th October at the Hilton Manchester Deansgate hotel.
On 22nd March, theEword are hosting a free, 35-minute webinar for businesses that operate in the travel, leisure & tourism sector - all about how to be successful online. Using their experience in the sector and a client case study, they'll be sharing top tips and industry know-how to help destinations stand-out online.
Registration for The AHC 2016 is now open. Register now to secure your place at the leading event for the UK hotel industry.
So what is it that some hotels do really well but others fall short in. How well do hotels really know their competition?
At the AHC we are practising what we preach; connecting with independent hoteliers and communicating their experiences with you in our series in 60 second interviews.
Get tickets for the hotel industry’s leading forum for debating and forecasting hospitality trends, the Master Innholders General Managers’ Conference and hear from guest speakers including entrepreneurial mastermind Luke Johnson, award-winning behaviourist Jez Rose, Gorgeous Group’s founder Robbie Bargh, digital marketing and ecommerce expert Dan Christian and global travel market trends analyst Katherine Le Quesne of Deloitte.
One of the much debated topics at The AHC last month was the impact of the living wage on the hospitality sector. In the paper below, industry legal experts, Squire Patton Boggs discuss this and invite you to attend a seminar dedicated to this area.
A hardy team of hotel property experts are planning to cycle 350km from London to Manchester to arrive at the start of the 12th Annual Hotel Conference (AHC).
Understanding both your guests and your industry will enable you to deliver a great guest experience
All hoteliers will have unique things they do, but they all have the same aim, to create a great guest experience. The AHC is a great opportunity to chat with hoteliers and industry experts, share ideas and learn something new.
The AHC is a must for any independent hotelier or hotel chain.
You'd be surprised to hear what some of the most common things are that guests leave in their rooms
When it comes to rooms to remember these hotels are definitely different
Technology in hospitality is about creating the best experience for guests, so it needs to have the right mix of human and digital interaction.
Guests expect great service when they stay in a hotel, so employing people just on their level of experience doesn't necessarily mean they know how to look after guests.
Whilst guests expect WiFi in hotels what many don't expect is to be charged extra to have access to it.
Its those little touches that can make a big difference to your hotel bookings.
Over the last 6 years in the UK the hotel landscape has become more "branded"
If you never ask your guests you will never know if they enjoyed their stay. Feedback is one of the best ways of improving guest satisfaction. But it starts by ensuring the guest gets what they are expecting.
If used correctly social media is a great way of attracting guests to your hotel. Most hotels can be found on Facebook, but while some use FB to their advantage and interact well with users there are many that don’t.
Although Hotel Gotham's name was inspired by the fictional city don't expect to see Batman and Robin at check-in!
It's a fact that videos on websites have far more influence than images when it comes to making people want to buy.
According to reports the UK is a very popular destination with foreign tourists.
It would appear there are some guests who just like to complain...
Access to the web has never been easier and as technology continues to grow it's important in business we all stay ahead of the game.
Unfortunately there are people out there making money from accessing personal data. In a world where there are multiple ways to communicate both in-house and mobile security is something we should all take seriously.
Whilst they do deliver guests what do OTA's really cost hoteliers?
It doesn’t matter how many reviews you read about hotels, when it comes to what people complain about it is usually the things they expect to get regardless of how much they have paid for their stay.
You can bet the guests at this hotel never used the stairs
Whilst a good website is essential for hotels, if it doesn't have a good ranking on the search engines nobody will ever see it.
Starwood launched its SPG Keyless System last year and are looking to launch the same thing with Apple Watch in the spring this year.
Whilst only a small percentage of guests will give feedback to a hotel you can guarantee that nearly all guests will have looked for and read feedback before making a booking.