Glenn Carey

Bio:

Glenn Carey is an Account Executive at Snapfix, where he works with hotels across the UK, Europe and the US to improve day-to-day operations through better maintenance, housekeeping, communication and team collaboration. 

Having spent the last two years working closely with hundreds of hotel teams, Glenn has seen how AI is changing the way guests discover, choose and judge hotels. His focus isn't on AI hype, it's on the practical ways it can make life easier for hotel teams and why great operations are becoming one of the biggest drivers of future bookings.

AI is changing how people search and gather information ahead of trips. Guest reviews, online discussion boards and social media are now being utilised as "evidence" by AI to recommend hotels. Managing reviews is important, but you can't manage every online comment made about your hotel. The only solution is to focus on the hotel's operations, and allow the comments to take care of themselves.

Based in Dublin, Glenn spends his free time on the golf course, watching rugby, or spending time with his family and friends.