BDRC Continental is the market leader in providing insight to the Hotels, Meetings and Hospitality sectors.
We have been helping brands get closer to their customers, improve guest experience and drive positive impact on the bottom line for more than three decades.
We are known for both award-winning bespoke research projects and for number of syndicated studies which include our renowned Hotel Guest Surveys, the VenueVerdict customer experience programmes and MeetingsMetrix.
1. Custom research providers: in brand, channel, compliance, customer, employee, market and product research
2. Mystery Guest inspections conducted worldwide
3. Hotel Guest Survey: the definitive source of global insight on hotel brand performance, marketdynamics and customer behaviour
4. MeetingsMetrix: a comprehensive view of meetings market dynamics, booker behaviour, brand performance and customer perception
5. VenueVerdict: providing intelligence about the client experience at hotels and meeting venues