David has over 25 years’ hotel consultancy experience, developing a broad range of skills and expertise as well as wide project and geographical experience, with particular emphasis on project market, financial and investment appraisal and strategy development. Taking a lead role in client advisory work, David assists clients with hotel projects across all market sectors and levels. In addition to advising owners on the sourcing, selection and subsequent negotiation of hotel management contracts, he acts as an expert witness, with particular experience of planning appeals. David advises clients on new hotel projects and concepts and has extensive experience of helping clients to develop their existing hotel portfolios – as well as advising on individual and group acquisition projects. Prior to joining CBRE Hotels, David was Deputy Managing Director of and a major shareholder in TRI Hospitality Consulting, a position he held from 2000 up to the time that the firm was acquired by CBRE Hotels. A graduate in hotel management from Bournemouth University, David is a Registered Marketer and a Fellow of the Chartered Institute of Marketing and Institute of Hospitality. David is a regular industry commentator and conference speaker and sits on the Executive Committee of the Hotel Property Network and Hotel Marketing Association.
Terence Baker has written about hotels, tourism, hospitality, events and business travel for more than 15 years. The former managing editor and travel editor of the American Automobile Association’s Car & Travel magazine, he has also written for Meetings & Conventions, Meetings & Incentive Travel and Travel Weekly. Baker, now back in his native London after nearly 20 years living and writing in New York City, focuses on the European and Middle Eastern hotel industry and on any news of interest that overlaps that continent.
Peter Banks is a hotelier through and through. At the age of 18, he joined the team at The Savoy as a Management Trainee where he learnt the fundamental workings of a luxury London hotel before taking on the role of Duty Manager at St Andrew’s Old Course Hotel. Peter returned to London at the Hilton on Park Lane as Front of House Manager and then Acting General Manager at the Hilton London Mews before hearing of an opportunity to open a new hotel in North Yorkshire.
Alexandra’s experience in marketing and PR enables Custard’s hospitality businesses to engage with their customers, increase brand awareness and drive sales. Through dynamic marketing campaigns, creative storytelling, digital and print communications and brand building activities, Alexandra loves developing solutions that will put bums on seats and sells rooms for the Custard portfolio of hotels and venues.
James is the Regional Sales Manager for the EMEA region of the global hotel industry’s leading cloud platform, SiteMinder, where he oversees a diverse, high-performing sales team and lives out his passion for providing technology that empowers hotels to attract, reach and convert travellers online.
James is the Hotels & Hospitality Director at BDRC Continental. In addition to managing custom research consultancy assignments, his team oversees the renowned BDRC Hotel Guest Survey and VenueVerdict applications, providing leading edge brand health and customer experience benchmarking services to some of the world’s foremost hospitality companies.
Jens Boecker is Director of Business Development, CRME for OTA Insight managing Central and Eastern Europe where he focuses on engaging local and global players in the hospitality industry to share the challenges they face in the digital landscape and aims to provide tools and insights to help hoteliers overcome their technological barriers. Jens has previously worked at Booking.com where he led a team managing hotel chains in the German market, he has also led Revenue Management across a number of global chain hotels including Intercontinental Hotel Berlin and the Hyatt Hotels in Central Europe. With his experience in both sectors of the industry he can provide valuable insight on how to win in a Revenue Management based environment.
Penny is a dynamic and ambitious marketing professional committed to executing effective and creative communication campaigns both on and off line. Driven by commercial success she is also passionate about maintaining positioning and building long term brand equity. Having moved to London over ten years ago, initially to study at University of the Arts, London, Penny has established a career within luxury marketing working within fashion, retail and most recently, the travel industry. She joined Café Royal as head of marketing in 2012, opening the hotel and launching a international communication campaign for the group, The Set hotels, before joining D&D in January 2016 as Director of Marketing for South Place Hotel.
After joining the Lloyds Banking Group in 1981, Tony has worked in Corporate Markets in the City for 22 years. During his time in Corporate Markets, with experience across a wide variety of business sectors, Tony worked for the Bank with his clients as a business consultant, helping to tackle a broad range of day to day issues as well as providing a higher level strategic overview.
Richard is a Senior Director with over 25 years of Hotel industry experience and heads up Cushman & Wakefield’s Hospitality Group across EMEA. He is responsible for promoting the business and coordinating hotel assignments across the region. Richard has in depth knowledge of the sector and has led multiple capital markets and advisory assignments, applying his skills in numerous markets and has a particularly close understanding of the hotel development and investment arena.
Stephen Cassidy is Senior Vice President and Managing Director, UK & Ireland, Hilton Worldwide, and is responsible for the company’s multi-brand portfolio of more than 170 hotels trading or under development across the British Isles. A qualified accountant, Stephen forged a successful career with British Airways in a number of senior management positions across the business before joining Hilton in 2009. Having moved from revenue management into hotel operations in September 2011, last year Stephen’s remit expanded to include all of Hilton’s properties in UK & Ireland. This role sees him assume responsibility for properties ranging from the luxury Waldorf Astoria Edinburgh - The Caledonian and flagship London Hilton on Park Lane to a growing portfolio of focused service Hampton by Hilton and Hilton Garden Inn hotels.
Nick Chadwick has more than ten years of real estate and hospitality experience. Currently Nick is based in Starwood Capital’s London office where he is asset managing a number of Starwood’s European hotel investments. Previously he worked in Starwood’s European acquisition team where he worked on over $1bn of hotel acquisitions. Prior to joining Starwood, Nick worked at Ernst & Young in the real estate audit department where he qualified as a Chartered Accountant
Sara Cosgrove’s personal approach to design is based on the values of quality and substance, a design ethos that favours functionality, longevity and quality. Following stints at Helen Green and Candy & Candy, Sara was appointed Head of Design at Harrods. Following this she set up her own design consultancy business. Shortly after she joined forces with Starwood Capital/Principal Hayley group on the launch of an exciting new hospitality brand as Design Director of Project 1898. She is a recognized design industry commentator and lecturer with regular contributions to the Financial Times and Sunday Times, and has spoken at Decorex, Index Dubai, The Luxury Briefing & Sleep.
Robert Crook is managing director for the UK and Western Europe, responsible for leading the executive team and overall operations management for Interstate-managed hotels throughout the region. He joined the company following Interstate’s acquisition of Chardon Management Ltd in September 2013. With Chardon since 1999, he was instrumental in leading the executive team, executing numerous hotel rebranding and repositioning activity, and furthering new hotel developments growing the portfolio of hotels from 2 to the current 65 with a very strong pipeline that will see Interstate Hotels and Resorts manger over 100 hotels in this region in the next few years. He has over 30 years of hotel management experience, working in leadership roles in operations and franchising with IHG.
Peter joined The Peel Group in 2008 as Director of Hotels for the newly formed Peel Leisure Division becoming Managing Director in March 2011. In October 2014 Peter re-branded the Leisure Division , Tower Hotel Management, to create a clear identity for the company as part of a change of focus as Tower Hotel Management entered the Management Contract sector .Peter still retains responsibility for Peel's existing hotel operations and continues to develop hotel opportunities on Peel's wide ranging land assets.
Etienne de La Ronciere is the Director of Asset Management for HotelInvest, the leading the property and investment arm of AccorHotels UK & Ireland. De la Ronciere has held this position since 2013 when the group organised itself into two complementary businesses, HotelInvest, the hotel investor, and HotelServices, the hotel operator and franchisor.
Kristian Dijkstra is Managing Director at GNAM Investment and Asset Management. He has over 14 years experience in the hospitality industry and 8 years of specific hotel asset management experience. Kristian is responsible for the day to day running of GNAM working closely with owners and operators to maximise asset value. The portfolio currently consist of 12 hotels throughout the UK, approximately 1,700 bedrooms and a capital value of over £475 million.
Patrick has over thirty years’ experience with international hospitality including Hilton Hotels, Starwood Hotels & Resorts and currently Wyndham Hotel Group. With a background in hospitality finance, Patrick is responsible for Wyndham Hotel Group’s strategic development and operational services to the company’s more than 150 managed and franchised hotels in Western Europe. Wyndham Hotel Group is pursuing growth for its broad portfolio of brands in key cities and markets throughout the region. In addition to optimising support for existing hotels, the company also seeks to establish new partnerships and identify opportunities to continue the expansion of its diverse portfolio of offerings.
Katherine Doggrell is a journalist with over 15 years’ experience. During my career I have worked for publications including the Financial Times, The Guardian, Q, Mojo and Business 2.0, meeting such luminaries as Steve Jobs, the Queen and a group of reclusive cowboys who pretend it’s 1850 in a field in Essex.
Thomas Dubaere is the COO HotelServices for AccorHotels UK & Ireland. He has lead AccorHotels UK since 2012 and since its organisation into two complementary businesses in 2014, took responsibility of the Hotel Services arm of AccorHotels UK and Ireland, the hotel operator and brand franchisor. He also sits on the British Hospitality Association (BHA) Board of Directors.
Chris Eddlestone is head of the global Hospitality and Leisure team at Squire Patton Boggs. He has long associations with the leisure sector, having been a director and shareholder of a number of companies in the industry. He is also the founder of the Annual Hotel Conference. Chris is a skilled advocate with over 30 years’ experience in advising clients, using his knowledge of the legal landscape together with an in-depth understanding of the sector to ensure clients are given advice that is in tune with their commercial needs. Chris, along with Squire Patton Boggs’ Hospitality and Leisure specialists, is committed to providing comprehensive sector-focused legal advice to clients in this rapidly expanding industry, including shareholders and directors in leisure businesses, hotels, arenas, restaurants, fitness clubs, breweries, pubs, nightclubs and gaming operators. Chris’ extensive team of lawyers from all legal disciplines includes individuals who have practical hands-on commercial experience in a multitude of complex and diverse legal issues in the leisure industry. Offering a complete in-house service enables them to consolidate their experience and offer flexible rates designed to suit all business needs and budgets.
Kevin is one of the founders of Avenue9 and has worked within the technology sector for over 20 years, assisting clients in everything from provision of core IT infrastructure to deploying bespoke applications. Kevin recognised that many organisations within the hospitality sector faced similar challenges, such as gaining cost effective access to IT knowledge for hotels and resorts to effectively implement systems and infrastructure that they benefit from. Kevin’s core skills are focused upon working with clients to extract their core business objectives and translate them into IT strategies. In addition, Kevin brings over 20 years of supply chain negotiation to ensure that the clients of Avenue9 derive best value for all their IT investments.
Martin Elliott is Professor of Paediatric Cardiothoracic Surgery at UCL, Professor of Physic at Gresham College, and until 2015 was Medical Director at The Great Ormond Street Hospital for Children NHS Trust (GOSH) where he has worked as a cardiothoracic surgeon since 1984. He has achieved international success in several domains; as a surgeon; as an academic; as a manager at Board level; and as a teacher, both within surgery and across other industries.
Through his York-based consultancy, The Tourism Business, Martin Evans supports hotels and hotel groups across the UK with their marketing strategy, and marketing, sales and PR activities. Current clients include four-star hotels in the Lake District, Yorkshire Dales, County Durham, York and Worcestershire. Past clients include four and five-star hotels such as The Chester Grosvenor, The Royal Horseguards in London, Brooklands in Surrey and Grand Jersey in the Channel Islands. Martin combines 20 years’ experience in strategic marketing with the detail needed to manage or support a hotel’s marketing on a daily or weekly basis. From PR and digital marketing to Big Data and today’s discount deal promotions, he is results-focussed, and many of his clients are previous Hotel Marketing Award winners. Prior to starting The Tourism Business in 1997, Martin held the positions of Marketing Director at Yorkshire Tourist Board, Head of Marketing at Consort Hotels Group, and Heathrow Marketing Manager with Forte Hotels. As well as running The Tourism Business’s consultancy service, he also organizes the annual National Hotel Marketing Conference, the UK Wedding Venues Marketing Conference, and other industry events and training courses for hotels.
As a digital entrepreneur with skills wrought in ‘the early days’ of ecommerce, Julie has latterly applied her knowledge in the interaction of humans, systems and data to creating value across a wide range of PE backed consumer facing businesses, each with the same simple goal in mind, how can the machine make it better for the human in a world when too often the tail is wagging the dog. With a side step away from the heart of Private Equity back out into the wild she has taken the helm at a fast growing hotel business very intent on doing things differently and using IT systems to achieve just that that.
Harry is a Director and Head of Business Development at hospitality marketing company, Umi Digital. Harry has been involved with digital marketing and website development for the past 5 years having completed a successful internship with Umi Digital and BNY Mellon and going on to obtain a first class degree from The University of Bath. Since rejoining the company, Harry has been heavily involved with strategic planning at Umi Digital and is now implementing digital marketing strategies for a number of clients across the Umi portfolio. Having travelled extensively and studied in the States, Harry is also passionate about the hospitality sector and wants to see independent hotels thrive and compete in a cut-throat digital market place.
Roxane is co-founder of Doris & Dicky – a new hotel booking website that offers a curated selection of the best budget boutique hotels from across the world for around £100 per night. Roxane has a background in marketing and communications having worked at Saatchi & Saatchi and Phaidon before setting up the business last year.
Over a career that spans more than 28 years Ben has developed his expertise within the sector working in a variety of senior management roles for a diverse range of hotel properties and brands. Since joining Vision Ben now works with a range of private corporate and institutional investors predominantly across the European upper upscale and luxury segments. He has significant experience in the implementation of capital investment programmes as well as maximising the return on investment for Vision’s clients. He is tasked with driving improved performance of these properties and investigating opportunities for generating additional cash flow and revenue. Through the identification of operational strengths and weaknesses he has achieved outstanding results for Vision’s clients and continues to help grow and support their investments.
Wolfgang Gold joined easyHotel plc in 2016 to expand the company’s development efforts. His remit includes evaluating potential opportunities to grow the company’s existing presence in the UK and Europe, as well as assessing prospective opportunities across the globe.
Rupert heads up the Sales and Marketing team for Guestline who provide cloud hosted property management, channel distribution and digital marketing solutions for the hospitality industry. In addition to the UK, Rupert is responsible for the continued international development of Guestline’s business across Europe and the Asia-Pacific region.
Michael Hirst is consultant to CBRE Hotels, the world’s leading hotel experts, where he provides advice and business development support. He is Chairman of the Business Visits & Events Partnership, representing Britain’s Events’ Industry and Deputy Chairman of the UK Government’s Events Industry Board. He is a director of The Tourism Alliance, bringing together all the major tourism organisations in the United Kingdom.
Jason Holley directs Universal Design Studio, an award winning architecture and interior design practice based in London. It works internationally on private and public commissions including hotels, restaurants, retail spaces, galleries, workplace and residential.
Imran Hussain is the current Editor-in-Chief of think-tank and review site The Hotel Culture thehotelculture.com – a hub that speculates on trends and movements within the sector - taking influences from brand collaborations and cultural dials. He is also a Director at the collaborative marketing communications agency THC/ Endeavour.
Ufi Ibrahim is the chief Executive of the British Hospitality Association (BHA), the national trade association for the hospitality and tourism industry, representing more than 40,000 businesses across the UK. Since joining the BHA, she has helped to spearhead groundbreaking initiatives including; the establishment of the Tourism Industry Council – a joint government and industry working coalition where she serves as a member and is chaired by the UK Minister for Tourism, the Agenda 300,000 Jobs by 2020 (unifying 40,000 businesses to drive the political and economic agenda for growth) and The Big Hospitality Conversation (targeting the creation of 60,000 new career opportunities for 16 to 24 year olds across the UK by 2016), and The Hospitality & Tourism Summit (the ‘Davos’ of the UK industry).
In his role as Senior Analyst, Aleksander is responsible for the analysis and financial underwriting associated with acquisitions and developments within the hotel and health care sectors. Aleksander joined Somerston Capital in November 2015 following three years at CBRE Hotels where he specialised in investment advisory assignments in the EMEA region. Prior to CBRE, Aleksander worked as a consultant at TRI Hospitality Consulting and his operational background include organisations such as Four Seasons Hotels and Resorts, Exclusive Hotels and London Fine Dining Group. Aleksander attended the University of Surrey from where he graduated with a Bachelor of Science in International Hospitality Management before earning his Master of Science in Business Analytics and Consulting from Warwick Business School.
As Managing Director of Hetherley Capital Partners, Oliver oversees all aspects of asset management for the existing portfolio, developing strategic plans, reviewing all budgets and expenditures, and working with hotel management companies to increase profitability and overall portfolio returns.
Alexi Khajavi is Senior Vice President of Questex Hospitality + Travel and Managing Director of Destination Develop Investment Services. He is responsible for the overall management and development of the company’s global hospitality and destination communications properties and events including the Hotel Management Group, the International Hotel Investment Forum (IHIF) Summit Series, Destination Develop and Destination Development Investment Services, HOTEC Operations & Technology and other destination and hotel investment events in the U.S., Latin America, Europe, Asia and the Middle East.
Susanna is an Interior Designer for Ennismore, a London-based owner and developer of unique properties and experiences across the world including The Hoxton. Following her Masters in Interior Design, Susanna established their own design practice in her home town of Dublin. Always keen to move into the hospitality sector Susanna was drawn to the bright lights of London where she joined design agency Alexander Waterworth Interiors. Now at Ennismore, Susanna oversees the refurbishment of The Gleneagles Hotel as well as the development of the new budget hotel brand, NoCo.
Andy leads the hotel sector corporate coverage team at RBS. Andy has been with RBS for 28 years, and has focused exclusively on the Leisure and Hospitality sector for the last 18 years. Andy specialises in client relationship management, including the provision of debt, cash management, and liquidity solutions. Andy is based in London but works closely with the regional offices of RBS to shape and deliver hotel sector strategy.
Jonathan is a renowned industry commentator who specialises in market demand, financial feasibility studies, strategic planning, and product development. He advises on a wide range of projects from the development of individual budget hotels to multi-component urban and leisure resorts as well as market entry and development strategies. Jonathan has held roles at COO, CBRE Hotels and Managing Director of and the major shareholder in TRI Hospitality Consulting, a position he held from 1996 up to the time that the firm was acquired by CBRE Hotels. Jonathan is a Fellow of the Institute of Hospitality and of the Tourism Society, a member of the Editorial Board of Hospitality Magazine as well as a Patron of The Edge Hotel School. A graduate of the University of Surrey at which he has held posts of Industrial Fellow and Visiting Fellow, he returns to lecture undergraduates and postgraduates. He is also a frequent commentator on the industry in the press and broadcast media and a regular speaker, moderator and panelist at conferences.
Matt has over 7 years experience in the hospitality sector, primarily working on hotel and resort projects throughout the UK and overseas. He also recently completed a Masters in Surveying at the University of Reading. He has recently completed a number of hotel operator search and contract negotiation mandates, including developments in Aberdeen, London, Slough and Manchester.
Ed Lines is an Industry Manager working in Google's UK Travel Team, specialising in the hospitality sub-sector. He works with some of the UK’s top travel advertisers, helping them to identify trends in consumer behaviour and technology adoption and align their online advertising strategies accordingly. He is a graduate of the University of Edinburgh.
Thomas Magnuson co-founded Magnuson Hotels as a home based business with his wife Melissa in 2003. Today, Magnuson Hotels is a top 10 global hotel chain representing 1000 hotels across 3 continents. Headquartered in London UK and Spokane WA, Magnuson Hotels has become the fastest growing hotel brand in history, adding more new hotels in the last 10 years than 8 of the top 10 chains combined. Magnuson Hotels’ newly formed global alliance with Chinese operator Jin Jiang Hotels will form a consortium of over 6,000 hotels worldwide, equal to the size of a top 5 global hotel chain.
Jonathan Manser MA (Cantab) Dip Arch RIBA FRSA. Qualified in 1981. Notable Projects Heathrow T4 Hilton, Great Eastern Hotel (Andaz) City of London, Yotel, Snoozebox, Wembley Hilton, Staybridge Suites Vauxhall, Atlantic Hotel Jersey, Sketch London,Southampton Airport, British High Commission Tanzania, British Embassy Harare, British Council Offices Karachi, numerous private houses. RIBA Awards; Chairman of judges, RIBA/Grand Designs House of the Year Chairman of Judges, European Hotel Awards Chairman of Judges, NLA Architecture Awards Expert Assessor, LBH+F Design Review Panel member.
Catherine Martin is Editor of Sleeper, the leading magazine for hotel design, development and architecture. With a degree in journalism and a passion for travel and design, Catherine joined Mondiale Publishing in 2007, starting as Editorial Assistant before progressing through the ranks to Editor. In her current role, she manages the day-to-day running of Sleeper and its affiliated website, guiding the editorial content and creative identity. She also finds time to review some of the most exciting hotel developments worldwide and interview those who designed them.
Michael McCartan has been Managing Director for Europe, the Middle East and Africa at Duetto since December, 2014 where he spearheads the rollout of Duetto's services and development of customer success teams throughout the region. He served as the Chief Executive Officer of eRevMax from March 2012 and as their Chief Operating Officer from December, 2010 to March 2012. He joined the eRevMax team to oversee the daily operations of the Rate Tiger and Connect brands.
Born in East London, Des McDonald was predestined to go into the restaurant industry, following a long tradition in his family. After leaving culinary school, he honed his skills and built up his knowledge by cooking in 5-star hotels including The Ritz and the Sheraton Park Tower in Knightsbridge. In 1992 he got his big break with Caprice Holdings working as Head Chef at the legendary Ivy Restaurant. Since 2013 Des has opened a number of restaurants and consulted on the launch of many others. Whilst Des’ restaurants thrive, Des and his consultancy team have been busy working on projects in Birmingham, Edinburgh, Glasgow, York, Manchester and London.
Harry McKinley is editor of Supper Magazine, the new industry title exploring global hotel F&B and a companion title to Sleeper, the world’s leading publication for hotel design and architecture. Supper explores the projects, personalities and products driving the hotel F&B sector and presents this in a carefully curated quarterly print title. His previous experience includes serving as editor of PositiveLuxury.com, a platform backed by Karen Hanton MBE exploring the CSR credentials of leading luxury lifestyle brands. It was here that he first began working closely with F&B and hotel brands, helping to develop how sustainability reputation can be relevant to a consumer audience and charting the shifting importance of brand values in the luxury sector. Harry also headed up the launch of a new luxury lifestyle title in both print and digital in Dubai. At MOJEH Men and MOJEH Magazine, Harry worked with some of the world’s leading hotel groups to communicate on developments within the industry and shape consumer perception across the Middle East and internationally.
Trevor Morris is the Director of Lending at OakNorth, the bank for entrepreneurs, where he works with other members of the business development team to source exciting new lending opportunities and drive deals forward. In the last year, his team have completed over £150m in deals, including a £10.5m deal with SGS Hotels and a £19m deal with fast food chain, LEON. He has over two decade’s experience in the banking industry and has held positions at a number of leading financial institutions, including: HSBC, Santander, Barclays and Clydesdale Bank.
Robert doesn’t come from a hotel background. He’s worked in a variety of industries, from qualifying as a chartered surveyor, smoking fish, policing the Soho streets, founding two research companies, and as CEO of a public company. In 2006, Robert developed and opened his first hotel, the 65 room base2stay Kensington, now renamed The Nadler Kensington. This move into the hotel industry was inspired by his personal experiences as a guest, and a view that sustainability was an increasingly important aspect of every business. The 106 room Nadler Liverpool was developed and opened in 2010, followed in June 2013 by The Nadler Soho with 78 rooms. The Nadler Victoria, by Buckingham Palace, 73 rooms, opened at the end of 2015. At the beginning of 2016, a new freehold site was purchased for The Nadler Covent Garden.
Michael Northcott has been Editor of Hotel Owner for three years, and comes from a strong background of trade and B2B journalism. He has written for Management Today, Retail Week, Legal Business, and Jewellery Focus. Hotel Owner’s editorial focus takes a particular interest in hotel development and technological innovation.
Richard joined MICROS in 1999 focusing on Fidelio installations before being a key member of the product team involved with the launch of OPERA in the UK. Since then Richard became the Hotel Product Manager for the UK & Ireland operation with responsibility for over 2,500 hotels using OPERA & legacy products. He was the lead for the first ever integrated PMS and CRS installation in 2003 with Thistle Hotels and has worked on large scale projects with budget brands such as Travelodge through to luxury groups such as Dorchester Collection. Since the acquisition of MICROS by Oracle in 2014, Richard has moved roles into Pre-Sales and is now Senior Director of Sales Consulting for Hotels in EMEA, heading a team dedicated to working with customers and sales during the sales cycle and tailoring product offerings to suit customer needs with a particular focus on Cloud based applications for hotel operations. The EMEA role is particularly challenging due to legal and fiscal rules across all 130 countries and is a great challenge to grow Cloud! Prior to joining MICROS, Richard studied Tourism Management at Birmingham University in the UK and worked in hotel operations and management for IHG & Forte
James runs the EMEA region for Triptease, an award winning innovator helping hotels to drive more direct bookings. Prior to joining Triptease, James co-founded and built the global marketing consultancy Clear. At Clear he helped clients such as Wagamama, Mitchells & Butlers, Disney and Virgin Australia to develop their brand and marketing strategies. Clear was eventually acquired by the global advertising group M&C Saatchi.
Danny Pecorelli is Managing Director of Exclusive Hotels and Venues, a family-run, independent group of country house properties situated across the south of the UK. Each has a unique combination of individual personality and design but adopts a common flair for innovation and exceptional service. Founded in 1981 by his father, ex-Forte executive Giuseppe Pecorelli, Exclusive Hotels and Venues is now a group of four 5-star hotels, including Pennyhill Park in Surrey, South Lodge in West Sussex, Lainston House in Hampshire, and The Manor House Hotel & Golf Club in Wiltshire, as well as two venues, Royal Berkshire in Ascot and Fanhams Hall in Ware. The group currently has a collection of award-winning hotel restaurants boasting 4 Michelin stars and 19 AA Rosettes.
Jane Pendlebury has recently taken the role of CEO for HOSPA the Hospitality Professionals Association. HOSPA has three main areas of specialism Finance, Technology and Revenue Management.
Joel Perlman is the Co-Founder and Chief Strategy Officer of OakNorth Bank, the Bank for Entrepreneurs by Entrepreneurs. OakNorth received its banking license in 2015, has raised over USD 80m in capital, and has lent over GBP 160m in the last 10 months. It is the first bank in the UK to put its core system in the cloud.
Mike is a consultant to the board of the luxury hotel group The Salviatino Collection in Italy, a Non-Executive Director of Lester Hotels in the UK and is Chair of Optimal Monitoring, a UK based energy management firm and of Bunk Ltd an innovative startup in the shared space accommodation sector. Mike is also involved with various projects in the hospitality and food & drink space in the area of brand and operational performance improvement. He writes for a number of travel & hospitality publications and is a regular contributor at industry conferences & events.
Over the past decade, Frank has acquired a reputation for being the hoteliers’ ‘brand.com champion’. Since co-founding Avvio in 2003, Frank has led his team to consistently break new ground – delivering cutting-edge technology that enables hotels to drive transformational growth in direct bookings, while reducing their dependence on high-commission OTA revenue channels.
Tim Roberts is Group CEO of ITM Group UK Ltd, a seasoned entrepreneur and innovator, Tim has proven experience in building dynamic, successful sales and operations cultures and developing product strategies that accelerate company growth. He is Executive Director of Integrated Hospitality Technologies Ltd and was Non Executive Director of The AHC for the past two years, he was the founder and innovator of the Adsertor centralisation software and the Connect Social platform & APP.
Andrew Sangster launched Hotel Analyst more than 12 years ago and it has grown into a publishing business that now encompasses the original title and Hotel Analyst Distribution & Technology. Included under the Hotel Analyst umbrella is a separate report publishing business and three London-based conferences: The Hotel Distribution Event; The Hotel Alternatives Event; and the Hotel Operations Conference. Andrew has been a journalist for his entire career, starting out on trade press titles before joining the national press and a brief spell at the BBC. He launched his own business focused on providing high level information on a subscription basis after despairing at the quality of what the old business model of selling advertising space was producing. You can find out more about the Hotel Analyst titles at www.hotelanalyst.co.uk. Andrew holds a BSc in economics and a MA in journalism. He lives in Cambridge with his wife and three children.
Katie is the Sales and Marketing Manager at Rockliffe Hall, an independently owned five red star hotel, golf and spa resort based in County Durham just outside of Darlington. Katie joined the pre-opening team at the resort in 2009 as Marketing Coordinator so has been involved in developing the luxury brand of Rockliffe Hall since its conception. She worked her way up and now manages a team of 5 and oversees all sales and marketing activity across every area of the resort.
Andrew Shaw is a graduate of hotel school in Manchester and joined IHG in January 2015 to head the company’s UK & Ireland development team. Andrew comes from a hotel advisory and development background having previously worked for leading hotel consultancy and brokerage companies, and most recently headed the UK&I development team of another global, multi-brand hotel company. Through his previous consultancy and current development roles he has gained extensive knowledge of the hotel and leisure sectors across the Europe, Africa and Middle East region.
Entrepreneurial hotelier, Robin Sheppard, co-founded Bespoke Hotel Management in 2000, and has grown the group’s portfolio to now own or manage an eclectic mix of 170+ properties. Robin has won a plethora of awards, including the Queens Award to industry for export achievement, ‘Hotel of the Year’ 4 times, Egon Ronay Stars, RAC Blue Ribbons, Michelin Stars and many AA Rosettes. After training with British Transport Hotels at the Old Course in St Andrews, he worked as GM for the Historic House hotels group, the Lygon Arms, and Hilton Hotels for whom he opened the Royal Berkshire, in 1988 and was selected as Egon Ronay’s ‘Hotelier of the Year’.
Mr Sherwood has been Chairman of Elegant Hotels Group (EHG) since 2009. EHG is the largest hospitality operator on Barbados owning and operating six hotels and Daphnes restaurant. In May 2015, Mr Sherwood helped lead the IPO of EHG on London’s AIM stock exchange. He is also Chairman of the investor board of D&D that has over 30 leading restaurants, mostly in London, including Quaglinos, Bluebird, Pont de la Tour and Coq D’Argent. D&D is owned by LDC private equity and the management team.
Kate Simon is the former Travel Editor of the Independent on Sunday. She continues to write about travel for The Independent and other national newspapers and magazines, but now focuses most of her efforts on the specialist travel PR agency she co-founded, Traveltappers.
Joni has worked with a wide range of businesses in her 20 years’ experience, with roles in firms including KPMG and CB Richard Ellis, the property advisory company. Joni started her own business in 2007 after completing her MBA and has provided management advice and support to businesses and investors. Her experience has particularly involved strategic and operational management, business valuation and financial analysis primarily in the hotel sector.
Tracey has over twenty years’ experience in marketing. She started her career in the public sector, eventually running Salford City Council’s tourism department when The Lowry opened and the city hosted some of the Manchester Commonwealth Games events. Later she turned her hand to sports and sponsorship consultancy and counted the Harlem Globetrotters, the Triathlon World Cup and the Milk Race amongst her clients. All this travel led to Tracey co-founding Staying Cool with a good friend, Paul Taylor, almost a decade ago. Staying Cool is a multi-award winning, design-led serviced apartment company based in Birmingham that fills the gap between boutique hotels and holiday rentals.
Cris is the founder of BDRC Group, the UK’s largest independent market research consultancy group. With 180 staff and offices in London, Singapore, Beijing, Jakarta, Sydney, Cape Town and Washington DC the firm has a global reach, working in 90+ countries.
Steve has been at Interstate Hotels since September 2013, when Interstate acquired Chardon Management. During this time, Steve has been at the forefront of seeing the UK portfolio of hotel’s under Interstate’s management increase from 32 hotels to 63 hotels currently, with a further 20 signed contracts with hotels in various stages of construction.
Max has had over 20 years’ experience in property and hospitality. Originally from the position of the principle within a small real-estate business in the home counties, through to principle of a 10m business sold into an international hotel business in 1998. More recently Max was Executive Vice President of the International Aparthotel Brand BridgeStreet, The CEO of Oaktree Capital Managements apartment hotel brand, where he successfully deployed 200m of capital, created a millennial brand and acquired an operating business. Since then Max now advises several business alongside being MD of hospitality for JLL, the words leading property adviser.
Spearhead of THAT Property Group, Peter has a wide experience in the development business. Under Peter’s leadership, THAT Group have recently completed their landmark scheme in Bournemouth, featuring the 120 bed Hampton by Hilton and the stunning 172 bed Hilton Bournemouth, a scheme which has drawn plaudits for it’s high quality and creative design.
Joao joined GuestCentric in 2007 as Vice President of Marketing with responsibility for building the GuestCentric brand and driving innovative programs that will maintain GuestCentric’s lead in travel industry. Joao is an award-winning web applications executive with over 20 years of combined start-up and agency experience.
Julian is head of our UK team and also has a national role working on the sale of corporate and larger privately owned hotels in the UK regions. Since the beginning of 2003 he has sold or acquired over 175 provincial hotels. Julian is entirely focused on the transactional market for larger UK and Ireland hotels and associated businesses. He has personally over 25 years' experience in the hotel brokerage business.
Tim Walton is Regional Vice President of International Hotel Development for Marriott International. He is responsible for overseeing the development of Marriott’s brands across Western Europe. On behalf of Marriott, he has been involved in a number of high profile projects including the Bulgari Hotel London, the London EDITION hotel and the JW Marriott Venice Resort & Spa (located on a private island in the Venetian lagoon).
Deirdre was appointed as CEO of UKinbound in March 2014 and is a passionate advocate for inbound tourism. Prior to her appointment she was the Government’s Head of Tourism, where she was instrumental in the delivery of the government's GREAT campaign - an ambitious and far-reaching marketing campaign that aims to help the world discover why Britain is such a great place to visit, study, work, invest and do business. Her career in the Department of Culture, Media and Sport spanned over 20 years, during which she held a number of high profile positions, including programme manager for the Olympic Legacy Board and relationship manager for Liverpool Capital of Culture 2008.
Shona heads Cogent Blue, a hospitality-sector commercial consultancy. With more than 20 year’s industry experience, Shona advises on a wide range of projects from commercial strategy to structure review as well as system optimisation, process improvement and training. She has extensive experience of helping her clients realise their commercial potential and works with diverse businesses, within the sector, including: independent hotels, small groups, hotel management companies, owners, investors and global brands. Together with her growing team of industry experts, Shona delivers consultancy and project management services throughout the UK, Europe and beyond. Prior to founding Cogent Blue, in 2009, Shona held a number of senior roles with IHG, Travelodge, Hilton and QMH.
Trevor Williams is Professor of Economics and Finance at Derby University, and a member of the Institute of Economic Affairs shadow Monetary Policy Committee (SMPC) and author of Trading Economics: a guide to economic statistics for practitioners. He is on the editorial board of Economia and the Journal of Corporate Treasury Management. He regularly writes articles for publications and appears in the financial press and on television to represent economic views.
Born in Halifax, West Yorkshire, to an Italian mother and English father, Anthony Worrall has loved his career in the hospitality industry for the opportunity it has provided him to bring pleasure to people. Over the years he has worked in a variety of roles, including in sales and revenue, as general manager and director of operations, from Hilton Southampton in the South to Hilton York in the North, as well as a host of hotels in between. From October 2008, Worrall worked as director of operations at Europe's largest conference and meetings hotel, the Hilton London Metropole, which hosts some 2,500 events each year and has 1,054 bedrooms until May 2010, before joining The Trafalgar Hotel as General Manager. After a two year stint as manager of another hotel group, the Crowne Plaza London in the City, Worrall returned to Hilton Worldwide and became Senior Regional Director of Food & Beverage for UK, Ireland and Israel in 2014.
Xenia began her career in the hospitality industry 23 years ago and brings a wealth of experience and expertise to the company. She has handled the PR for cultural tourism Spain and international hotel groups such as Mandarin Oriental Hotels and Oberoi Hotels as their European Account Manager. She then spent three years at Amanresorts, first heading Sales & Marketing for The Americas & Europe, then building up the European Sales Office in London before moving into operations as Assistant General Manager for the Amanjena, Marrakech. Having developed a thorough understanding of the various operational as well as commercial aspects of the hotel business, she joined forces with Benedetta to re-brand and re-position Considerate Hoteliers. Xenia is based in our Munich office and is fluent in five European languages, which positions the company perfectly for a European expansion.