It doesn’t matter whether you run a large chain of hotels or own just one, the one thing every hotelier cares about is the experience their guests have when they stay. After all, the more enjoyable their stay the more likely they are to return and to recommend to others, all of which leads to fuller occupancy and more profitability.
But understanding what guests need and want requires hoteliers to be forward thinking and delivering their guest expectations, not easy in this busy hospitality sector. When you consider the wide range of guests who will visit, all with varying requirements, providing a great experience every time won’t always be achievable, so how do you improve?
For the past 12 years the AHC (Annual Hotel Conference) has brought together hundreds of hoteliers and experts in the hotel industry for a 2 day conference. It provides hoteliers with the opportunity to meet key players in the hotel sector, learn about industry trends, what’s working well and what the future holds. A great chance to network, share ideas and be informed by listening to key note speakers from the industry.
Read what previous delegates have to say about the AHC.
The AHC is dedicated to communicating what you need to know is happening on a local-to-global basis; this specialist conference delivers knowledge, advice and contacts whilst addressing the key issues for today.
This year’s event is on the 14th and 15th Oct 2015. We are offering independent hoteliers a 20% discount off the normal rate, click here
Alex Polizzi at the AHC 2014