And all the men and women merely players. And yet....some of those players happen to be leading key note speakers who you won’t want to miss on The AHC stage!
Continuing our conference theme of Performing in Transient Times, we are delighted to introduce Thomas Dubaere, COO HotelServices, AccorHotels UK and Ireland who will deliver the opening key note on Tuesday 12th October at the Hilton Manchester Deansgate hotel.
There are limited delegate places available at our early bird rate which will close next month. To register for our best rate, click here.
Thomas will present ideas and strategies on how to keep service and experience personal in an ever digitalised world. The importance of ensuring guests feel welcome has never been more prevalent but how can this be achieved when processes and operations are increasingly automated? Thomas will provide insight from AccorHotels’ recent journey including its digital transformation and acquisitions outside its traditional space including their investment in the boutique group Mama Shelter which provides an urban retreat with family values. Thomas will also recall how his early experience within the hospitality industry and his role of dealing direct with the guests continues to inform him today.
The AHC 2016.
Learn. Network. Be Inspired.